These Terms and Conditions ("Terms") govern your access to and use of the website operated by OUT OF OFFICE CANDLE LLC ("Company," "we," "us," or "our") located at ooocandle.com, as well as your purchase or use of any goods, services, content, or features made available through the site (collectively, the "Services").

By accessing this website, making a purchase, or using our Services, you agree to be legally bound by these Terms. If you do not agree, please discontinue use of the website.

1. ELIGIBILITY & LEGAL USE

You represent that you are at least 18 years old (or the age of majority in your jurisdiction), and you are using the Services in accordance with applicable laws. Use of the Services for illegal, fraudulent, or unauthorized purposes is strictly prohibited.

2. ACCOUNT RESPONSIBILITY

If you create an account on our Site, you are responsible for safeguarding your login credentials and for all activities that occur under your account.

We reserve the right to disable any account at any time if, in our opinion, you have failed to comply with these Terms.

3. ORDER TERMS & BILLING

All prices are listed in U.S. dollars. We reserve the right to:

• Refuse or cancel orders at our sole discretion
• Limit purchase quantities per person or household
• Request additional verification for high-risk orders

We use secure payment gateways in compliance with PCI-DSS standards. You agree to provide accurate billing and contact information.

4. SHIPPING & RISK OF LOSS

Shipping times are estimates only and not guaranteed. Risk of loss passes to you upon delivery to the carrier.

5. RETURNS & EXCHANGES

We offer returns and exchanges in accordance with our Return Policy. Excessive or abusive return behavior may result in order restrictions.

6. INTELLECTUAL PROPERTY

All content on the Site (text, images, designs, logos, code, etc.) is owned or licensed by OUT OF OFFICE CANDLE LLC and protected by copyright, trademark, and other laws. No content may be reproduced or used without our express written consent.

7. PROHIBITED CONDUCT

• You may not use the Site to:
• Violate laws or regulations
• Infringe on intellectual property
• Transmit viruses or harmful code
• Collect personal data without consent
• Interfere with the Site’s functionality

8. THIRD-PARTY LINKS & SERVICES

Our Site may contain links to third-party sites or use third-party tools (e.g., shipping providers, SMS/email platforms). We do not control or endorse third-party services and are not liable for their content or practices.

9. DISCLAIMER

Our Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free use of the Site.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount paid by you to us in the past 30 days.

11. INDEMNIFICATION

You agree to indemnify and hold harmless OUT OF OFFICE CANDLE LLC, its officers, employees, and agents from any claim arising from your misuse of the Services or violation of these Terms.

12. GOVERNING LAW

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the courts of New Jersey.

13. CHANGES

We may update these Terms at any time. Updates are effective upon posting. Continued use of the Site after changes means you accept the new Terms.


For any questions, contact us at:

OUT OF OFFICE CANDLE LLC
Email: admin@ooocandle.com